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Help Guide Please note that only IT Resellers are able to apply for an account with Ingram Micro.

A reseller's business must comprise of reselling IT products to end users.

Your feedback and questions are most welcome.

To reset your password please click here and follow these steps.

After you have logged in please visit QUICK TIPS Web Guide Page where you will find a quick and easy guide to answer FAQ about using Ingram Micro´s Web Platform

Software Quote: LA_SoftNetwQuote@ingrammicro.com (I need licensing information about a product.)

Cisco Quote: LA_CiscoQuote@ingrammicro.com (Can I get a quote for Cisco products?)

Commercial Invoice Request: MiamiBusOps@ingrammicro.com (Need Commercial Invoice Documents?)

Credit Department: Mi.Credit-Collection@ingrammicro.com (I have a question about my balance.)

Customer Service: La.CustomerService@ingrammicro.com (I need RMA information.)

RMA / Claim Email Templates:

General Customer RMA Returns click here
General Customer Claim Requests click here

New Accounts: La.NewAccounts@IngramMicro.com (Update/Add billing information.)

Logistics & Export Operations: MiamiBusOps@ingrammicro.com (I need to add a Freight Forwarder to your list.)

Web Support: Mi.WebSupport@ingrammicro.com (I find a Webpage error)

Quick Tips Page: (My Basket, Quotes, Order Processing, Invoice, Create User & more)